I used Servie Genie for the first time and cannot recommend them enough for aircon servicing. They replied to my inital message immediately and the next day 3 very polite and efficient technicians came round. They were clean and put everything back the way they found it. Will definitely use them again!
I’m a Bangkok resident and used Service Genie to replace toilets, clean air con units and replace four overhead light fixtures last week. They were both on time and reliable. Excellent work and at a fair price. The staff showed up on time and did great work. I couldn’t be happier! Plus the process was super easy as we texted via Line app every step of the way, allowing me to relax in my Condo coffee shop while work was done. Thanks!!
A very thorough sofa clean. It took 2 hours longer than expected because the sofa was so dirty and big, but the cleaners were so lovely and hardworking. They did not complain at all about the extra work.
A very good crew, polite and efficient. Great job, I would use them again. Thank you
Outstanding services! I was in Bangkok visiting my mother in early December. She has had issues with her water heater for the last 18+ months. We have replaced the unit a few times from HomePro but they never seem to work correctly (note: don’t replace water heater during Summer – water is already hot). I called Service Genie and they came out to troubleshoot the problems as well as replacing with a new unit. We found that the water flow was setup incorrectly! Most service techs in Bangkok seems to be very good at one thing (“installing”), unlike Service Genie techs who are trained to “think”. I have also asked Service Genie to install a new “warm water” machine in the hall bathroom and to extend an outlet in one of the bedrooms. They were able to accommodate my requests and met the deadline to complete before I had to return to the US. Overall, they are very flexible, responsive and deliver great outcomes.
Had two air conditioners serviced and cleaned. The technicians were polite and professional. They did a good job and tidied up after themselves. It was easy to communicate via Line and everything was arranged without hassle. This is the only company worth dealing with if you want things done properly!
Having a good handyman is hard to find in Bangkok. The previous handyman installed my kitchen hood ending with a very messy job that looks terrible. I ended up having to buy a new hood as the hood fell and was damaged.
Decided to look around and found ServiceGenie who quoted a reasonable price for the hood installation. Made an appointment a day in advance and they arrived at the said time range.
Installation was done very professionally and and done well by the team. Extremely satisfied with the results and would definitely recommend them to anyone needing a handyman service.
After making interiors at three condos, Service Genie are the only company I trust to do professional work. Jay is a great person that really puts everything into her work, treating my interiors like her own home. The workers are on time and professional. It’s the extras that I appreciate most; this time they remade my whole bathroom, and after giving me a very low price, they then went far beyond our agreement to give me more than they needed to. I asked how I could find a white faucet to mix with half a black faucet, so they made the black part white for me (I don’t think that’s an easy job but it looks great). After they beautifully finished my tiles, they sent a cleaner for a day to clean my whole room. They even serviced my air conditioner, which is far beyond our original agreement. I’ve worked with many companies in Bangkok and this kind of service is definitely unusual. I want to thank them for doing such great work.
I just wanted to thank you for excellent customer service yesterday. I dropped out a speculative Line question to your team and got a very quick response. I was impressed by the flexibility offered in that they hopped to be able to visit the next day to service all 8 of my units. I was even more impressed to get a message later asking if the team could come that day (on a Sunday). The team turned up about 2 hours later and quickly got to work. They worked quickly but thoroughly to ensure all the units were cleaned to an exacting standard. Payment couldn’t have been easier with bank transfer. I was very very pleased with the service received and will definitely be using you again for the next service.
“Thank you so much for such a professional service and an excellent job done with the painting. I look forward to using your services again and would have no hesitation in recommending you to friends.Great job!”
“Thanks for the excellent repair. Your guys were expert and punctual, and I`ll certainly use your company`s services again whenever complex maintenance issues come up.”
“I wanted to thank you for your help in arranging the handyman to hang the pictures…excellent service and very very happy. I may call you again for installing new light fittings in my bathroom…is that something you can also do? You have a great service… Will tell my friends about how impressed I was.”
“I would like to say that the service is very good and both of them is very polite. Thank you so much and I will use your service again in the future and as well as recommend to my friends”
“I have used these guys several times for various jobs at my condo from installing screen doors to hanging pictures to putting in hooks for planters. They are always prompt, professional, courteous and do an excellent job at at fair price. I wouldn’t go anywhere else and I highly recommend them.”